Official communications from State Home Mortgage will be sent via mail, email or discussed via phone.Here is a basic information table of the Georgia font: Property You may reach us at 80, for your convenience you can also email a copy of the bill along with your questions to a reminder, State Home Mortgage does not communicate with customers via text message. If you are in receipt of a tax bill for a prior year or a bill for solid waste please contact us to determine if your account is escrowed for that payment. You, the homeowner, will receive a copy of the tax bill for your records as this is a requirement for city and county tax municipalities. State Home Mortgage request and receive property tax bills electronically and payment is issued from your escrow account. Note: Please have your payment in the State Home Mortgage Office by 3 pm on the month-end cut-off date to ensure adequate posting time. TAX BILLS ARE AUTOMATICALLY PAID BY STATE HOME MORTGAGE AND COPIES DO NOT NEED TO BE SENT IN UNLESS IT IS THE RESULT OF A RECENT TAX EXEMPTION. Note: Effective Jthe fee is $5 for a One-Time Draft transaction if you speak to a live representative. You can also drop off your payment via check or money order in our drop box located just outside our office by our main parking deck. Please send payments, inquiries and written correspondence to: State Home Mortgage is the servicing operation for the Georgia Dream Homeownership Program. You can access your loan information here and make your monthly payment online today! Planilla de Asistencia Hipotecaria por COVID-19:įor Georgia COVID-19 Unemployment resources, please visit:įor Additional Information on How to Avoid Foreclosure: If you find yourself in need of forbearance support, take a minute to complete and return our streamlined COVID-19 mortgage assistance form. Someone on our staff will return your call within 48 business hours. If your call is not answered, PLEASE leave a voicemail message. We anticipate high call volume during this period.Select option #1 to speak with a Default Representative to discuss your options.Select option #3 to speak to a Loan Servicing Representative.If you have been impacted by COVID-19 and having difficulty with your mortgage payment: Complete a full Loss Mitigation Package to be reviewed for options based on your income at that time.Enter into a verbal Informal Forbearance Agreement with SHM to bring your loan current, or.At the end of the forbearance, you will have three options to bring your account current. What is a forbearance plan? A forbearance plan provides a temporary suspension or reduction of your mortgage payments for a specific period during a temporary hardship, such as unemployment. The passage of the Coronavirus Aid, Relief, and Economic Security (CARES) Act stipulates that every borrower who attests that they have been directly or indirectly impacted by the COVID-19 pandemic, regardless of delinquency, is entitled to a forbearance plan. To limit the potential impact of COVID-19 on our employees, and our valued customers, we are working with limited critical staff. We are closely monitoring updates from public health officials and government agencies so that we can make ongoing assessments. We at State Home Mortgage understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers and employees. PLEASE DO NOT SEND US YOUR TAX BILL UNLESS WE REQUEST IT FOR INSURANCE RELATED INQUIRIES CONTACT - FOR ESCROW RELATED INQUIRIES CONTACT - FOR TAX RELATED INQUIRIES CONTACT - IMPORTANT ANNOUNCEMENT-UPDATED********* NOTICE: SERVICING DIGITAL ONLINE PORTAL PLEASE USE THE FOLLOWING URL TO ACCESS YOUR ONLINE PORTAL TO MANAGE YOUR MORTGAGE LOAN SERVICING DIGITAL